SMS program
LeadLatch Operational Alerts
Optional, non-promotional alerts for authorized representatives of locksmith businesses that use LeadLatch.
What we send
Actionable shop updates, never marketing
Alerts may identify a callback request, a newly booked job, or a voicemail that needs review. Customer details remain in the notification email and authenticated LeadLatch service rather than the lock-screen text.
This program does not send advertising, cold outreach, purchased-list messages, or texts to callers.
How consent works
Separate, optional enrollment
An authorized customer representative enters an optional mobile number in authenticated LeadLatch notification settings and checks a separate SMS consent box. The box is not preselected. Changing the number requires fresh consent.
Message frequency varies with shop call activity. Message and data rates may apply. Consent is not a condition of purchasing LeadLatch.
This public page explains the program. It is not an opt-in form, and the public contact form does not enroll anyone in SMS.
Controls
STOP, START, and HELP
Reply STOP to opt out, START to resubscribe, or HELP for help. Arbitrary replies are not monitored as a support channel. For assistance, email support@leadlatch.org.
Opting out of SMS does not disable email or dashboard notifications or the LeadLatch voice service. Carriers are not responsible for delayed or undelivered messages.