Pricing
Priced by how busy your phone is. Built around how your shop runs.
Every plan is the same receptionist. Pricing falls into ranges based on expected call minutes, then we quote your shop based on which calls it answers and what you want it to handle.
Starter
For the calls that come in after you’ve gone home.
Covers evenings, weekends and the calls you miss while you’re on a job.
Busy
For a shop that misses calls all day, not just at night.
Covers the whole working day as well as the out-of-hours calls.
Full-time
For when the phone is the thing holding the shop back.
Covers every call, around the clock, so you stop carrying the phone.
Plans fall into ranges based on expected call minutes. Tell us how your phone runs and what you want handled, and we will give you the exact price for your shop.
Built around your shop
The plan is the volume. The receptionist is custom.
Two locksmiths on the same plan can run completely differently. The plan decides how many call minutes are covered; it does not decide how the receptionist behaves on any of them. We custom-build that part around the calls, limits, and booking authority your shop needs.
Your service area
Not a radius. Real routed drive time, with the limit set where you actually stop being willing to go.
Your prices
Your job types and what you charge for each. The receptionist can only ever say a number that came from this list.
Your hours
When you take calls, when you do not, and what happens to the ones that come in outside them.
Which calls it touches
Every call, only the ones you miss, or only after hours. You choose, and you can change it.
What it will not do
Where the line sits between taking a message, quoting, and booking without asking you first.
What it says
How it greets your callers, and what it tells someone you cannot help.
Minutes-based pricing
A range built around your call volume.
Pricing falls into ranges based on the call minutes your shop expects to use. The right range depends on which calls you forward and what you want the receptionist to handle.
Every plan
The plans differ by volume. Nothing else.
There is no cheaper version that answers worse. A shop on the smallest plan gets exactly the same receptionist as a shop on the largest one.
- Every call answered, recorded and transcribed
- Real routed drive time on every address
- Your prices, your service area, your job types
- Booking straight to your calendar during the call
- Your own number kept, forwarded, and switched off whenever you like
- No setup fee
What you do not need
No new software to buy.
Most tools like this are sold as an add-on to a big field-service platform, so the real price is theirs plus a subscription you did not want. LeadLatch stands on its own.
No field-service platform required
You do not need to run your shop on someone else's system first.
No new phone number
You keep yours and forward it. Your listings, your van and your cards stay as they are.
No long-term contract
Plans bill monthly and you can stop any time. There is no minimum term, and setup is a sitting-down-once job rather than a project.
FAQ
About the money.
What does it cost?
Pricing falls into ranges based on the call minutes your shop expects to use. The exact number also depends on which calls you forward and what you want the receptionist to handle, so talk to us about your phone and we will quote your shop. There is no setup fee and no contract.
Is there a setup fee?
No. You pay the monthly price on your plan and nothing else to get started.
Can I move between plans?
Yes, and it is just a change to your plan rather than a rebuild of anything. If your phone gets busier, move up. If a quiet season comes, move down.
Do I need any other software to make this work?
No. LeadLatch does not sit on top of a field-service platform, so there is nothing else to buy first. You keep your number, your calendar lives with us, and nothing about how you already work has to change.
Hear it before you pay for it.
Try to trip it up. Give it a bad address, ask for a job you don’t do, talk over it. That is the fastest way to find out whether it is ready for your phone, and it costs nothing.